Devikumari’s Blog

Dynamics 365 Field Service with Remote Assistance

In this blog, I will describe easy steps on how to achieve Remote Assist Collaboration with Dynamics 365 Field Service module. Introduction: Pre-Requisite: Remote Assist Collaboration: Connected Field Service with Remote Assist: Device options and requirements for a Remote Assist user: Device OS Requirement Details Remote Assist on mobile devices Dynamics 365 Remote Assist mobile… Continue reading Dynamics 365 Field Service with Remote Assistance

Issue in Loading Omni-Channel for Customer Service App

Problem: When an agent logins to Omni-Channel for Customer service App he gets the below error and the agent status does not load. There was a problem with your single sign-on account. Please sign out of all Microsoft Dynamics 365 apps and sign in again. If this continues, have your administrator contact Microsoft Support with… Continue reading Issue in Loading Omni-Channel for Customer Service App

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