Devikumari’s Blog
Dynamics 365 Field Service with Remote Assistance
In this blog, I will describe easy steps on how to achieve Remote Assist Collaboration with Dynamics 365 Field Service module. Introduction: Pre-Requisite: Remote Assist Collaboration: Connected Field Service with Remote Assist: Device options and requirements for a Remote Assist user: Device OS Requirement Details Remote Assist on mobile devices Dynamics 365 Remote Assist mobile… Continue reading Dynamics 365 Field Service with Remote Assistance
Issue in Loading Omni-Channel for Customer Service App
Problem: When an agent logins to Omni-Channel for Customer service App he gets the below error and the agent status does not load. There was a problem with your single sign-on account. Please sign out of all Microsoft Dynamics 365 apps and sign in again. If this continues, have your administrator contact Microsoft Support with… Continue reading Issue in Loading Omni-Channel for Customer Service App
How to Share Canvas App with Guest Users?
In this blog I will show step by step instructions on how to share canvas app with Guest Users. Guest users can use their own Power Apps per User license to access a Canvas App in another tenant as a guest. Login to https://portal.office.com Navigate to Admin->Users->Guest Users Click on Add a Guest User The url redirects to New… Continue reading How to Share Canvas App with Guest Users?
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Dynamics 365 Key Topics 