Access Omnichannel Apps in Dynamics 365 This post is continuation of my previous post on how to Enable Omnichannel for Customer Service. To access Omnichannel Apps we need to assign one of the below security roles to user. Omnichannel SupervisorOmnichannel Agent Assign Omnichannel Roles to User Omnichannel Apps – Visible on Security Role Enablement Share this:TwitterFacebookLike this:Like Loading... Related Author: Devikumari Krishna I am a Solution Architect in Dynamics 365|PowerApps platform. I provide Architectural consulting for Microsoft Power Platform, Dynamics 365 CRM Cloud, On-Premise, CRM 2016, 2015 and earlier version. View all posts by Devikumari Krishna
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