Dynamics 365, Dynamics 365 Customer Voice

Add Custom Domain in Dynamics 365 Customer Voice Survey

  • Logon to portal.office.com
  • Navigate to Settings->Org Settings->Services->Dynamics 365 Customer Voice
  • Click on Add Domain ->Enter the Domain name and click on next
  • Make Sure you enter a valid domain name without any https:// or www:// prefix.
  • Click on next once entering the domain.
  • System displays CName, CName and TXT values. These values need to copied in DNS records of the domain.( NOTE: In my case domain is purchased from godaddy and I need to add the DNS records in GoDaddy site.
  • The name values entered in DNS Records in GoDaddy should not have the domain suffix for names. The value in DNS should be fpeurkey1_domainkey and fpeurkey2_domainkey instead of fpeurkey1_domainkey.devisdemo.com and fpeurkey2_domainkey.devisdemo.com
  • Once the values are added in DNS Records, in portal.office.com screen click on Verify.
  • The records will be verified successfully and we need to enter the email address in the custom domain.
DNS Records Name and Value
Verify Domain
  • Once the domain is successfully verified, add the Distribution members email address in the below screen. These email ids associated here should have a valid mailbox configured for their ids.
  • The Approved User should be a global admin or Customer Voice licensed User.
Review and click on finish
Distribution member added successfully
Dynamics 365 Customer Voice

About Me!

I am Devikumari Krishna, a Solution Architect with 15+ years of experience in various phases of software Development lifecycle. Proficient in analyzing and translating business requirements to technical requirements and architecture.

Being a Dynamics 365 and Power platform expert, I have experience in Sales, Customer Service, Field Service, Marketing, CRM Dynamic Portals, and CRM Integration with Azure, Power Automation Flow, and Data Verse.

In my Blog

  • I will target to give my learning and implementation experience as step by step instructions for others to follow.
  • I will make sure the information is crisp and useful for Dynamics 365 technologists.
  • I will target to cover Power Apps, Dynamics 365, Azure and Data Verse in my blog.